Privacy Policy

Contents:

  1. Terms of Service
  2. Privacy Policy

Terms of Service:

The following terms and conditions govern all use of the vertexroofing.net website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by Vertex Roofing ("Vertex Roofing"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Vertex Roofing's Privacy Policy) and procedures that may be published from time to time on this Site by Vertex Roofing (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Vertex Roofing, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

  1. Your vertexroofing.net Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Vertex Roofing may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Vertex Roofing liability. You must immediately notify Vertex Roofing of any unauthorized uses of your blog, your account or any other breaches of security. Vertex Roofing will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
  2. Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
    • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
    • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
    • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
    • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
    • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
    • the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
    • your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
    • your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and
    • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Vertex Roofing or otherwise.

    By submitting Content to Vertex Roofing for inclusion on your Website, you grant Vertex Roofing a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Vertex Roofing will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

    Without limiting any of those representations or warranties, Vertex Roofing has the right (though not the obligation) to, in Vertex Roofing's sole discretion (i) refuse or remove any content that, in Vertex Roofing's reasonable opinion, violates any Vertex Roofing policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Vertex Roofing's sole discretion. Vertex Roofing will have no obligation to provide a refund of any amounts previously paid.

  3. Payment and Renewal.
    • General Terms.
      By selecting a product or service, you agree to pay Vertex Roofing the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
    • Automatic Renewal.
      Unless you notify Vertex Roofing before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to Vertex Roofing in writing.
  4. Services.
    • Fees; Payment. By signing up for a Services account you agree to pay Vertex Roofing the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Vertex Roofing reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at anytime on thirty (30) days written notice to Vertex Roofing.
    • Support. If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Vertex Roofing to respond within 3 business days) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free vertexroofing.net services. All support will be provided in accordance with Vertex Roofing standard services practices, procedures and policies.
  5. Responsibility of Website Visitors. Vertex Roofing has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Vertex Roofing does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Vertex Roofing disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
  6. Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which vertexroofing.net links, and that link to vertexroofing.net. Vertex Roofing does not have any control over those non-Vertex Roofing websites and webpages, and is not responsible for their contents or their use. By linking to a non-Vertex Roofing website or webpage, Vertex Roofing does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Vertex Roofing disclaims any responsibility for any harm resulting from your use of non-Vertex Roofing websites and webpages.
  7. Copyright Infringement and DMCA Policy. As Vertex Roofing asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by vertexroofing.net violates your copyright, you are encouraged to notify Vertex Roofing in accordance with Vertex Roofing's Digital Millennium Copyright Act ("DMCA") Policy. Vertex Roofing will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Vertex Roofing will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Vertex Roofing or others. In the case of such termination, Vertex Roofing will have no obligation to provide a refund of any amounts previously paid to Vertex Roofing.
  8. Intellectual Property. This Agreement does not transfer from Vertex Roofing to you any Vertex Roofing or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Vertex Roofing. Vertex Roofing, vertexroofing.net, the vertexroofing.net logo, and all other trademarks, service marks, graphics and logos used in connection with vertexroofing.net, or the Website are trademarks or registered trademarks of Vertex Roofing or Vertex Roofing's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Vertex Roofing or third-party trademarks.
  9. Advertisements. Vertex Roofing reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
  10. Attribution. Vertex Roofing reserves the right to display attribution links such as 'Blog at vertexroofing.net,' theme author, and font attribution in your blog footer or toolbar.
  11. Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
  12. Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.
  13. Changes. Vertex Roofing reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Vertex Roofing may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
  14. Termination. Vertex Roofing may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your vertexroofing.net account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Vertex Roofing if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Vertex Roofing's notice to you thereof; provided that, Vertex Roofing can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  15. Disclaimer of Warranties. The Website is provided "as is". Vertex Roofing and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Vertex Roofing nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
  16. Limitation of Liability. In no event will Vertex Roofing, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Vertex Roofing under this agreement during the twelve (12) month period prior to the cause of action. Vertex Roofing shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
  17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Vertex Roofing Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
  18. Indemnification. You agree to indemnify and hold harmless Vertex Roofing, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
  19. Miscellaneous. This Agreement constitutes the entire agreement between Vertex Roofing and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Vertex Roofing, or by the posting by Vertex Roofing of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of Utah, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Salt Lake City, Utah. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Salt Lake City, Utah, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Vertex Roofing may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

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Privacy Policy:

Vertex Roofing ("Vertex Roofing") operates vertexroofing.net and may operate other websites. It is Vertex Roofing's policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Vertex Roofing collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Vertex Roofing's purpose in collecting non-personally identifying information is to better understand how Vertex Roofing's visitors use its website. From time to time, Vertex Roofing may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Vertex Roofing also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on vertexroofing.net blogs/sites. Vertex Roofing only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Vertex Roofing's websites choose to interact with Vertex Roofing in ways that require Vertex Roofing to gather personally-identifying information. The amount and type of information that Vertex Roofing gathers depends on the nature of the interaction. For example, we ask visitors who sign up at vertexroofing.net to provide a username and email address. Those who engage in transactions with Vertex Roofing are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Vertex Roofing collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Vertex Roofing. Vertex Roofing does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Vertex Roofing may collect statistics about the behavior of visitors to its websites. Vertex Roofing may display this information publicly or provide it to others. However, Vertex Roofing does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Vertex Roofing discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Vertex Roofing's behalf or to provide services available at Vertex Roofing's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Vertex Roofing's websites, you consent to the transfer of such information to them. Vertex Roofing will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Vertex Roofing discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Vertex Roofing believes in good faith that disclosure is reasonably necessary to protect the property or rights of Vertex Roofing, third parties or the public at large. If you are a registered user of an Vertex Roofing website and have supplied your email address, Vertex Roofing may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Vertex Roofing and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Vertex Roofing takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Vertex Roofing uses cookies to help Vertex Roofing identify and track visitors, their usage of Vertex Roofing website, and their website access preferences. Vertex Roofing visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Vertex Roofing's websites, with the drawback that certain features of Vertex Roofing's websites may not function properly without the aid of cookies.

Business Transfers

If Vertex Roofing, or substantially all of its assets, were acquired, or in the unlikely event that Vertex Roofing goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Vertex Roofing may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Vertex Roofing and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Vertex Roofing may change its Privacy Policy from time to time, and in Vertex Roofing's sole discretion. Vertex Roofing encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a vertexroofing.net account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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We had an old roof that need replacing. I called 6 roofing companies and out of all of them Vertex had the type of shingles I wanted with a outstanding warranty and price point.The crew were professional and they kept my yard clean at all times and addressed any concerthat I might have had.The shingles look wonderful. I hired the company to come back and do my gutters.Thank you Vertex.The Federman's
Katharine Browder Federman
Katharine Browder Federman
22:04 26 Jan 23
I received a quote from another company, where they tried to scare me into reroofing immediately and paying an outrageous amount. I spoke with Vertex on the phone. They were helpful, friendly, and honest. I didn't pay Vertex a dollar, but when I reroof, I plan to use them because they are honest.
Dan Inouye
Dan Inouye
20:22 13 Dec 22
Vertex was great to work with! Seth was informative, responsive and friendly. The crew that came out to do the job was also very friendly and they did a good job of cleaning up. I would definitely recommend them!
Sodany Hansana
Sodany Hansana
16:07 12 Dec 22
many thanks to Chris and Cydnee for their work this week. Chris was great in diagnosing the problem and explaining the issue in the ways I could understand. thanks! 10/10 would recommend!
Christian Mogren
Christian Mogren
23:35 17 Nov 22
Seth Jensen was outstanding to keep in communication and to guide through every step of this new roof installation. The metal crew was also thorough and expert at this difficult job on a steep pitch. We are very pleased with the value offered by Vertex and the quality of the work.
Claire Yarrington
Claire Yarrington
15:41 16 Oct 22
I'm the owner of a large old Victorian house in the Avenues of Salt Lake City. The roof has a very steep pitch, some flat areas, including a roof-top balcony, multiple dormers, eaves, valleys... a fairly complicated roof that is three stories high. I'd called a few companies a year ago, and they just drove by, took a look, and never called back. I called Vertex because they appeared to have a very good reputation, and because I had decided that this was a job that needed to be done by expert roofers, as opposed to the companies that try to hurry through jobs as fast as they can to make as much money as possible. Vertex took the job, and they did it very well. They took their time in order to do it right, and I can honestly say that I'm very happy with the result.
DomremySurMeuse
DomremySurMeuse
15:26 06 Oct 22
The team at Vertex was very professional and a company I knew I wanted to work with from our very first meeting. Gavin was extremely helpful, responsive, and not pushy as we tried to coordinate their work with other contractors. The estimate provided was fair and not the lowest estimate I received, but represented the best value for the work to be performed. The crew that did the work was very respectful of our property and worked hard to get the job done in about 3 days. I would definitely call Vertex for additional roofing work and recommend them to others.
Bill Hargrave
Bill Hargrave
22:36 29 Sep 22
Very professional, fast and reliabl. Signed contract and within a week they were out to my place replacing my roof. Seth was always there to answer questions. Would recommend to anyone needing a new roof.
Killer_momma 1911
Killer_momma 1911
01:44 15 Sep 22
We contacted 3 potential roofers to re-roof our home. Gavin provided our bid and explained Vertex’s roofing procedures (including roof inspection and checking on clean-up after the job was completed). He was professional, informative, and provided a competitive bid in a short period of time. He and Parker (site supervisor) were great to work with (including coordinating with a plumber on changing the location of roof vents) and kept us informed about what happening with the job. Our questions were always answered.Our roof looks great and we couldn’t be more satisfied with the work. We highly recommend Vertex Roofing.
Cathie Delewski
Cathie Delewski
19:51 06 Sep 22
I used Vertex roofing to remove an old corrugated metal roof. They replaced the sheathing and installed a new TPO roof. They was some accidental damage that occurred during the existing roof removal, but they were quick to have it professionally corrected. I'm overall happy with the experience and would recommend them.
Morgan Lee Miller
Morgan Lee Miller
15:06 28 Aug 22
These guys were great. They responded when they said they would. They had great solutions for a problem area we had on our roof. They were good at explaining our options with the ridge vent. My favorite part of this company was how great they were with clean up. They made a great effort to get our project finished in a timely manner.
Toe Tags and Knitting Bags
Toe Tags and Knitting Bags
17:41 27 Aug 22
Very helpful and responsive to get roof repairs solved
Gayle Campos
Gayle Campos
23:11 26 Aug 22
In an ideal world, I wouldn’t need Chris and Vertex roofing, but this is Utah and the builders don’t build their houses for the rain, and these recent Monsoon rains are exposing issues that used to not be a problem. But they’ve been thorough with find them problem and fixing it. Chris has fixed a leaking chimney, found a poorly done interface that was letting water in, and even a gap the builder left in a corner where the roof meets a wall from back in the 90s. Always thorough, always kind and eager to help. They will always be my first call for anything roof or gutter related.
Mike Risley
Mike Risley
14:36 25 Aug 22
Chris came out to do a quote for some roofing repairs and I'm so glad he did! He called me to say he was 30 minutes out and then he showed up exactly when he said he would. While he was quoting us, he cleaned out some of our gutters just to help us out - free of charge! I felt like he really cared and like I wasn't just a customer on his schedule but a friend. I plan to use Vertex in the future for any other roofing needs.Thanks, Chris!
Rebekah Van Rhee
Rebekah Van Rhee
15:40 19 Aug 22
Vertex is top notch! They were easy to work with, on time, and they did what they said they would.
LR Olsen
LR Olsen
15:03 16 Aug 22
Gavin and the office manager Cydney were amazing to work with. They made it easy to work with my insurance company. The crew was fast and efficient and the clean up was amazing. I will be using them for all my roofing needs in the future. I highly recommend Vertex!
Chi Nguyen
Chi Nguyen
15:40 14 Aug 22
Chris, Sydney and Parker were outstanding. I found a hole in my roof on 10 Aug. I reached out to this company the next morning. Sydney got back to me within minutes. She then told me that Chris and Parker were in the area and could be there shortly. Sure enough, less than 30 mins later Chris and Parker showed up. They didn't try and sell me on anything or upgrades etc...they just told me the truth and took care of my issue in short order. I could not be happier with their service. If my roof needed to be completely replaced I would not hesitate to call this company back. Well done Chris, Sydney and Parker.
Jason Coombs
Jason Coombs
20:00 11 Aug 22
Gavin came to my home for a free initial inspection and to start a roof repair project bid. Chris came to my home to finalize the project and start the repairs and after further inspection recommended a fix that substantially lowered the cost of the project repairs. It was very refreshing to see such honesty even at the cost of revenue. I would tell anyone needing roofing repairs to trust this team to give you a fair bid. I will be using them for any future repairs that I may need.
Simeon Blankenship
Simeon Blankenship
16:15 10 Aug 22
Vertex did a fantastic job on our new roof. They arrived when they said they would, they worked late into the evening. Since rain was expected that night, they made sure everything was covered and protected. They even stayed late the next day to finish the job early! It looks amazing and everyone has been very responsive to all our questions. I would definitely use them again.
Carrol Firmage
Carrol Firmage
20:03 03 Aug 22
Vertex roofing, especially Chris, has been amazing to work with!They handled all the B.S. with my insurance company, promptly replaced my roof, and it turned out great! They left their job site spotless. I haven't encountered a single nail, or any garbage left behind.They checked in a week after the replacement of the roof to make sure all was well.Chris was great from start to finish, and made sure we were handled.
Taylor H
Taylor H
17:21 29 Jul 22
I highly recommend working with Gavin. He’s very professional and honest. Great company!
Brent M
Brent M
23:13 28 Jul 22
I called vertex roofing for an estimate for a full reroofing. They were very prompt in their response. Gavin was extremely professional and courteous while doing the inspection and estimate.
John Grant
John Grant
18:07 26 Jul 22
We had a great experience with Vertex Roofing. Devin and Breck were very easy to work with, responsive, and professional. We're very happy with our new roof and gutters!
Steve Leitch
Steve Leitch
13:43 25 Jul 22
Work was completed on 6-18-222. Gavin helped me with this roof project and did a great job! My roof was the original roof and was 23 years old and showing wear. I developed a roof leak from heavy rain storms that was leaking into the garage. Gavin came out to my house and diagnosed where the leak was coming from and gave me a couple options of fixing the repair and we also talked about the options of re-roofing since my roof was 23 years old. Because of the signs of wear on the rest of the roof and being 23years old I decided to replace/re-shingle the entire house for preventive maintenance reasons. Gavin sat down with me and worked up a quote for shingle removal and quality shingle replacement with a good price. Since I had a current leak problem Gavin was able to move me up in his schedule with priority. Work was completed good/fast with a large crew on site, along with fixing the original leak problem over the garage. I recommend Vertex roofing as a good roofing company.
Neil Hill
Neil Hill
02:15 25 Jul 22
The only contractor that answered my request for a repair estimate. Chris came out the next morning, found the problem, and fixed it for a very reasonable amount. Highly recommend.
Roger D
Roger D
16:55 20 Jul 22
Vertex has a great team from office staff, roofing crews, soffit and rain gutter crews to clean up crews. They are professional, quick and responsive in what they do and make sure the job is done perfect when they walk away. I highly recommend.
Jordan Lindquist
Jordan Lindquist
15:32 07 Jul 22
Chris was quick to respond to my request for service and gave an honest and thorough evaluation. He found two big problems that a real estate home inspection company totally missed. Repairs were done on schedule and on bid. I intend to recommend them to everyone I know that needs roof work. - DS
Darrel Stephens
Darrel Stephens
17:48 03 Jun 22
Highly recommend Chris Paulsen of Vertex Roofing for all your roofing needs. Chris is punctual, responds quickly, and is easy to reach. He inspected our roof and pointed out some serious issues that we were not aware of. Chris is very honest and recommended a repair that was very reasonable. He also reassured us that we did not have to spend a fortune that other companies had quoted.We also hired him to inspect and repair some minor roof issues on an investment property on an urgent basis. Chris exceeded our expectations and was there to help us and fix the issues in a timely manner when no other roofing company could commit as it was a very short notice.If you are looking for quality services at an affordable price, Chris Paulsen of Vertex Roofing is the right guy.
Colleen Coleman
Colleen Coleman
17:54 27 May 22
Chris was great! He fixed a small leak in our roof and then when it recurred several months later, he came back and did more extensive repairs at no additional cost. Chris is very professional and committed to doing the best possible job at a reasonable price.
Robin Patterson
Robin Patterson
19:36 13 May 22
Had a new roof installed on our house and unattached garage. Great service and great price. Ending result was better than expected and made our 70+ year old house look years younger. Our account manager, Gavin, took great care of us from the quote to the final inspection. I would recommend them to anyone for any roofing or gutter needs!
Anthony Griffiths
Anthony Griffiths
03:31 12 May 22
Couldn’t recommend these guys enough. Gavin was very responsive and quick to put a quote together for me and help me through the selection process. Bryan and Breck notified me of some questionable framing as they were about to install shingles. It took me a month to get the framing crew back out to fix it, and Vertex was right on top of getting back on the job even after that long delay. Easily one of the best contractors I’ve worked with building my house.
Travis waddoups
Travis waddoups
23:46 09 May 22
Gavin did a great job explaining the pros and cons of the different options we had. The install crew was fast and efficient. After the install was complete we had some black marks on our stucco from the old asphalt shingled being thrown off the roof. VERTEX was great about sending a crew back to clean the stucco as well as possible. They did not ask for final payment until we were satisfied with the result. Great company that does things the right way.
Christian Kocherscheidt
Christian Kocherscheidt
15:11 09 May 22
Breck, Seth, and the install crew were great to work with. Very responsive to questions and gave the most detailed bid out of the three I got. Offered a price match guarantee. The installers were polite and worked a long date to complete the job. Left the job site remarkably clean - I found a handful of nails but given the amount of debris I'm happy with how they left it.
Mark C
Mark C
17:52 27 Apr 22
Vertex Roofing and Chris were amazing. I had a small leak in my ceiling right underneath my chimney and it was an issue of flashing not being sealed appropriately. I contacted half a dozen or so other roofing companies and one even said we should redo the roof entirely with a bid of over $20K which I thought was ridiculous for a small leak with a clearly identifiable issue. Chris came out and gave us some tips on how to repair the gap and properly caulk. It turned out to be a very minor issue; saved us a ton of money and Chris super honest. Will definitely go with Vertex for all future roofing issues!
Vincent La
Vincent La
00:23 19 Apr 22
Vertex was very professional, they came out, gave us a quote, came back and repaired our roof, price was very reasonable, Chris did an outstanding job, we couldn't have ask for a better person to work with, their secretary was also top notch to work with. We had called several different roofing companies, I would definitely recommend Vertex, fast, efficient, very reliable.
Richard Flores
Richard Flores
17:43 14 Apr 22
Vertex Roofing came in and fixed what others couldn't. We've had leaking problems on and off for a long time and they saw the problem and fixed it professionally and quickly.
Andrew Jensen
Andrew Jensen
12:05 11 Apr 22
Working with Vertex Roofing was a great experience. Different than many other contractors, they assessed the problem, told us a solution and quoted us, and were on the job almost immediately. Follow up afterwards was also fantastic. I've worked with two other roofing companies lately and Vertex outshines them all. Trustworthy and fast. You don't have to worry about anything when you work with Vertex.
John Porter
John Porter
16:44 09 Apr 22
Vertex Roofing has great customer service and is very professional. They were responsive and worked with me to get a quote that was to my satisfaction. They provided timelines of when to expect my roof installation. Vertex replaced the roof very quickly - in one day, and cleaned up all the fallen debris around the house. Highly recommend!
Phung Nguyen
Phung Nguyen
04:35 20 Mar 22
Gavin and Breck were awesome to work with. We love our new metal roof!
Tiffany Panter
Tiffany Panter
20:56 16 Mar 22
Wow, I only got an estimate, but Gavin, my sales rep was incredibly professional and knowledgeable. He explained everything very well and was very well versed about all aspects of roofing. Very impressed with this sales rep & company, I won't hesitate to get back with them and put them at the top of my list when time comes for a new roof. Super experience, kudos!
E M
E M
15:19 22 Feb 22
Highly recommend Vertex Roofing. Did an outstanding job from initial bid , scheduling, roof installation, cleanup and final billing. Thank you!
R Greg
R Greg
18:45 28 Dec 21
Roof/vent damage caused interior leaking and water damage. Chris was able to assist in stopping the water and is in the process of helping to determine needed repairs. Sidney was great to assist and Chris was awesome.
Ginette Bott
Ginette Bott
16:50 16 Dec 21
Highly recommended. Vertex did a full tear off replacement of the roof on my home. The team did great work, from quoting with Seth, to execution with Breck & team. Very happy with the result and quality of work.
Tom Santoro
Tom Santoro
01:58 16 Dec 21
They are great and always fair Devin is great to work with..Christopher was great as well.
Paul Green
Paul Green
20:23 30 Nov 21
Gavin was especially helpful and informative in setting up the job. He made the extra effort to ensure all details were handled to my satisfaction. The foreman, Brian, was on site and available to answer all my questions and concerns. Brett checked in on the job when it was completed and fixed an area that was questionable. They actual workers showed up early and worked hard in the cold until there was no daylight. Everyone was polite and courteous. I was always able to contact and talk to someone. I would highly recommend Vertex Roofing, they did a great job.
Ying T
Ying T
17:11 28 Nov 21
these guys are great! terrific, personalized service and got to my job quick!
Christian Neff
Christian Neff
14:29 15 Nov 21
Vertex Roofing is a great company to deal with. Worked with my insurance to get every dollar needed for the job. They removed 3 layers, installed new shingles, ridge venting in a single day. Roof was complete minutes before multiple rain storms. The clean up was good for the current conditions.The end result is amazing!Thanks to the roofing/gutter crew and my salesman(Seth) for the great work. Would recommend!
Nixxon
Nixxon
17:04 30 Oct 21
We had a pain of a roof to replace, 2 layers of shingles to remove, multiple boards rotted, incorrect vents installed, and a high pitch on our roof. Their team did an amazing job with cleanup after the shingle removal. Management was very communicative during the whole process to ensure their team was working diligently to complete the job in a timely manner, and also did an inspection after installation to ensure it was done correctly, and to the best of their ability. We used this company on a recommendation, and have recommended it to many others since. Amazing job!
Emelie Athmann
Emelie Athmann
15:30 08 Oct 21
I used Vertex for a roof replacement in a house I recently purchased. Seth was incredible to work with and took the time to make sure my estimate was correct. He explained the estimate line-by-line, including where the final price could potentially vary once the work was done. For the record, I didn’t pay a penny more than I was quoted. Seth also stayed in touch with me between the time the work was booked and when it actually began to let me know what was going on.The crew that came and did the work was extremely professional, organized, and thorough in completing the work as requested and cleaning up the job site afterward.I got quotes from other companies that never even paid me a visit in person. I highly recommend Vertex to anyone who wants the work done properly and wants to have confidence in the final product they get.
Ben Delliskave
Ben Delliskave
20:46 22 Sep 21
Very happy with my experience with this company. Quick turnaround time. When we did have a minor issue, they handled it quickly and professionally - you can't ask for more. Things happen, it's how the company responds that really tells you what the company is about. I appreciate them handling the issue and being professional about it. Thank you!
Krazy K
Krazy K
15:09 07 Sep 21
I keep coming back to vertex for my roofing projects. Well priced for great work, professional and hard working crew
Frank Van Althuis
Frank Van Althuis
22:14 31 Aug 21
The Vertex team was all very prompt and provided great service when we needed a leak repaired on our roof. The came out and provided a quote within a few days of calling and had the repair done the following week. We will certainly use them again!
Anthony Johnson
Anthony Johnson
17:00 31 Aug 21
After the mini-hurricane hit we had water coming through a can light in our kitchen. Vertex responded quickly and did both a diagnosis and a repair on a tricky roof/chimney. Great folks. Don’t hesitate to call them.
Nate Straight
Nate Straight
17:46 26 Jul 21
Vertex roofing did what they said they would do and stood behind their work until the job was complete and in today’s business world that is extremely important for the customer.
Spring Kunzman
Spring Kunzman
13:30 24 Jul 21
Excellent from start to finish. Gavin May is the man
Brandon Sookhoo
Brandon Sookhoo
17:22 19 Jul 21
Professional and responsive.
Guy Kroesche
Guy Kroesche
00:05 15 Jul 21
Overall Gavin was awesome and assisted with all questions we had . If you plan on getting gutters and down spouts please know that they contract these out to be installed by another company Superior, we were not told that initially until we were ready to do the gutters. The company they use are not the greatest in communication.
Melissa Corona (DHHS)
Melissa Corona (DHHS)
16:00 13 Jul 21
Vertex is a superior roofing company dedicated to customer service. Devin is knowledgeable and professional in his attitude and approach. Customer satisfaction is his number one concern. He listens attentively and ensures attention to detail. His employee, Chris, is an expert craftsman who understands the nuances and artistry involved in the finish details such as counterflashing. My roof is beautiful! Please call Vertex for your roofing needs. You can rest easy that you are in caring and competent hands!
Nancy Gibbs
Nancy Gibbs
17:34 12 Jul 21
The crew handled a tough weather situation, and dealt with any issues that came up without delay.
Dan Moser
Dan Moser
16:06 01 Jul 21
Could not be happier with Vertex Roofing. Everyone from sales to installation (and later, shingle replacement after a storm) was simply excellent. This isn't a fly-by-night outfit--they are local, insured, bonded, all that jazz, but it's their service that makes the grade.
SK Davis
SK Davis
19:01 28 Jun 21
The owner is very nice and professional. He will answer all your questions when explaining the product and installation of all items for roofing.He crew foreman is also very nice and will answer any questions while the work is happening. He handles all the needs of the crewmen doing the work.
Rebecca Arlint
Rebecca Arlint
20:30 01 Jun 21
Our new roof looks amazing! Love that they had energy efficient options. Everyone we encountered with the company was so nice and helpful, especially Gavin and Cydney! The work was done in a timely manner and not just to completion but to our satisfaction. They came back and fixed a few things we called attention to without a problem. Would highly recommend Vertex!
Sammie Fugate
Sammie Fugate
18:42 26 May 21
Listened to my concerns, were timely and neat when cleaning up the property afterwards.
Leslie Clement
Leslie Clement
18:28 18 May 21
We've had our roof worked on by several large roofing companies over the decades. This was by far the best work we've ever had done. We are confident this will last us a very long time. Thank you for the superior and fast work!!! --Update, couple of years later and still couldn't be happier with their work! Had them do other properties and had the same great experience.
Brent Elieson
Brent Elieson
03:01 12 May 21
Vertex was really great to work with. They are responsive, they did a great job on my roof, cleaned up afterwards, overall were really awesome. They were super fast, my whole roof tear off and installation only took one business day. My roof looks fantastic. They did run into my garage door accidentally, but promptly informed me of what had happened and covered the cost to replace the door. I think that says a lot about their integrity, professionalism and accountability.
Emerson Lebleu
Emerson Lebleu
19:40 05 May 21
Gavin and Breck were awesome to work with. Gavin explained the options and provided me with a very competitive bid. Breck helped coordinate the roofers and was able to work with my schedule. The roof looks great and happy with the experience. Thanks!
Craig Hermansen
Craig Hermansen
15:55 20 Apr 21
Gavin, Breck, and the Vertex team were great to work with. I had my whole roof replaced after a huge wind storm brought a tree down. Gavin walked me through the process, helped navigate my insurance coverage concerns, and remained very responsive the entire time. Breck and his team were efficient and comprehensive, taking down 3 layers of previous roofing and replacing the whole thing within 2 days. Overall a very positive experience and I would highly recommend Vertex to anyone in need of roofing work.
Terence Singh
Terence Singh
17:42 21 Mar 21
I received several bids and am happy with my decision to use Vertex. I'm working at home and the fact that the crew was so efficient and could complete the job in a day was great for me. I feel like they did quality work and everyone there was friendly and helpful. I would definitely recommend them to others.
Angela G
Angela G
15:10 18 Mar 21
Gavin, Breck, and Vertex crews delivered on-time and in-budget roofing rehab services in a single day. They showed up early and knocked out the work in record time with a sizable and well-trained workforce. I took multiple bids for the work. Vertex had the most credible approach and realistic estimate. If you are looking for a completely reliable roofing contractor - look no further. These folks provide phenomenal services that focus on customer needs.
Rod McDaniels
Rod McDaniels
01:41 08 Mar 21
From the first conversation with Gavin I knew i’d found the right roofing company. Gavin worked tirelessly with my insurance company to make sure the job was done right. Together Gavin, Breck and Adrian made this a great experience. Thanks again Vertex!
Robert Scott
Robert Scott
21:50 04 Jan 21
We have done multiple roof installation/roof replacements for office buildings with Vertex Roofing. Professional, timely and quality roofing company! I would highly recommend them for your next TPO or residential roof.
Troy Richardson
Troy Richardson
16:42 07 Dec 20
These guys came last year and installed a roof for us. From start to finish they made the process easy. They offer financing at 0% which we didn't end up using but was a great option to have. Their guys came out and got the roof done in one day, which included tear down and installation. They cleaned up after themselves and didn't leave nary a nail in the yard. The shingles we picked have a lifetime warranty, and I called them last week just to have them double check after some pretty gnarly winds in my area. Our rep came back out and checked everything for us and of course we were in tip top shape. I will recommend this company to anyone, I've had great experiences.
Zachary Bellamy
Zachary Bellamy
03:04 20 Nov 20
I called in a panic, they had someone come out quickly to limit the damage from the strong windstorm, then they came back and made the additional repairs and cleanup that was needed. They were the "A" team.
Lynn Stevens
Lynn Stevens
16:25 04 Nov 20
Devin was responsive, prompt, clean and professional. Will use Vertex again for all our roofing needs. They were great!
Jeff Juip
Jeff Juip
23:16 03 Nov 20
My roofing job is not yet done so I'm saving the last star for when the job is complete so I can write a more fair review on the actual services rendered. Demand is very high for roofs since the September 8th windstorm. As a result of that and because of covid-caused manufacturing delays, some raw materials are not readily available. At first I did feel like the communication was poor (sounds like an internal communication issue) but when I did finally get in touch with the project manager, he was very helpful. Despite this problem that all roofing companies are currently facing, Vertex made an effort to find a solution for my needs which I really appreciate.
Google User
Google User
19:18 26 Oct 20
I had reviewed several roofing companies to repair my condo's 32-year-old roof and decided on Vertex. They gave me a competitive price and timeline. They were there for 2 1/2 days and removed the shingles and rotted wood and replaced them with new shingles and a waterproof membrane over my two porches where water had been collecting. Vertex did a good and quick repair and they kept in contact with me daily during the process. Good customer service. I'd use them again.
Ana Daraban
Ana Daraban
15:34 21 Oct 20
Installed a roof in new house. So far (after a few months) all is well. The company is professional and their price is competitive. I would hire them again.
Attilio Di Marco
Attilio Di Marco
03:19 16 Oct 20
The quality of the finished project was excellent. We had a asphalt shingle roof replaced with a standing seam, hidden fastener, metal roofing system. There was an issue with the initial material estimate of roof, and was approximately 1/4-1/3 short on materials which resulted in a delay of materials being delivered and the roof being completed by a few days. Cleanup was average and could have been improved by laying tarps down to catch the small depris such as nails and staples from the removal of the old materials. The workers on site, over the phone, and follow-up were all polite and professional. Cyndie (I think), the office manager called after completion of the project to ensure everything went well. Overall I would recommend Vertex Roofing.
K N
K N
01:43 23 Sep 20
Vertex Roofing was very professional in all aspects of the re-roofing process. What impressed me the most - not only did the job look great, but the clean up was outstanding. I would highly recommend this company to anyone that needs a roof re-done.
T. Quinn
T. Quinn
16:06 12 Sep 20
Awesome experience working with Vertex! Contractor (Gavin) was great to work with, responsive and went above and beyond in helping us get the roof completed in a tight time frame. The crew was awesome - very respectful and considerate when on the property. Thanks Vertex!
Jeri Johnson
Jeri Johnson
16:23 09 Sep 20
Thank you Vertex roofing! We have a rental property that the tenant failed to tell us the roof was leaking. After they moved out we found significant damage to the ceiling and walls indicating the roof needed to be replaced. We received several bids and was impressed how thorough they were with the bid process.Vertex had replaced our neighbors roof on a very windy day and a lot of debris flew into our yard. During the cleanup they made sure our yard was cleaned up and spotless as well. I was impressed.I decided to have them replace the rental roof and I am extremely glad I did. They do an amazing job! I’m happy with every aspect of what they did. They also do things that are included in the price of the bid to improve the roof like adding attic vents to our older house that never had them before. Also painting all the pipes and breathers to match. It looks great.I am extremely happy with everything including the price and have already recommended them to numerous other people.Thanks Vertex for caring about quality and the job that you do.
Mark Peterson
Mark Peterson
15:14 06 Sep 20
We own a mobile home with a swamp cooler that had leaked unnoticed for about the past two years and rotted out the roof. I called a couple of roofers for repair quotes and was so impressed with Vertex's professional approach that I approved the work. I then dealt with Cydney, their friendly & efficient Office Manager who handled the contract signing via e-mail and coordinated with me to schedule the work.The roofers showed up on time and did a professional job including re-sheeting the damaged area, and re-shingling. They also replaced a few shingles outside the damage area and re-leveled the swamp cooler which was not in the original contract.I would recommend them.
James Duffy
James Duffy
22:35 04 Sep 20
Cyndney Beers was very helpful in taking care of my invoice. The installation crew was on time and fast on the roof installation.
Jeremy Wells
Jeremy Wells
15:23 20 Aug 20
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Vertex Roofing offers expert roof repair, roof replacement, and roof inspections to customers in Salt Lake County, Weber County, Davis County, Summit County and Utah County.
 
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